Talks and interviews I have given on various occasions.
My keynote speech at Nebulab’s Experience-Led Commerce 2025 event, exploring how brands can use CX as a growth lever.
My interview at the Netcomm Focus Fashion & Beauty 2025 where I talked about the challenges of running CRO programs in fashion and luxury.
An interview I gave at Casaleggio Associati's "Ecommerce Italia 2025" conference about the intersection of AI and commerce.
An interview with James Hodges from Simply Commerce about how brands can elevate their CX through thoughtful data activation.
My presentation for the Nebulab team on how consumer brands can apply Experience-Led Growth to escape ROAS hell.
Tim Richardson (Your Basket Is Empty) and I chatting about the potential of Web3 to create new customer touchpoints in digital commere.
My talk at the 2019 SolidusConf covering the future of Solidus extensions, including automation, governance, and best practices.