To Sell Is Human

Daniel H Pink

Highlights

  • introverts are “geared to inspect,” while extraverts are “geared to respond.”35 Selling of any sort—whether traditional sales or non-sales selling—requires a delicate balance of inspecting and responding.
  • The more you explain bad events as temporary, specific, and external, the more likely you are to persist even in the face of adversity.
To Sell Is Human cover
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